Why do the student tiles say "Loading"?

NOTE: If you do not see a Graduation Cap at the top of your screen, your student's college/university has not enabled this feature. This article is only applicable if there is a Graduation Cap icon at the top of your screen.

If you see the following "Loading" text on your student tiles, that means your student has approved your connection request and the data is loading. New student data loads into our system overnight, so be sure to check back tomorrow in order to view your student's information.